Terms of Service
Last updated: June 18, 2026
1. The service
FLOWA provides an order-management platform that consolidates orders and messages from connected channels (Instagram, WhatsApp, Shopify) into one dashboard. By creating an account you agree to these Terms and to our Privacy Policy.
2. Accounts
You are responsible for your account, your team members’ access, and the accuracy of the information you provide. Keep your credentials secure.
3. Connected channels
When you connect a channel, you confirm you are authorized to access that account and its messages, and you agree to the platform’s own terms (Meta Platform Terms, Shopify API Terms). You can disconnect a channel at any time. Your use of connected platforms through FLOWA must comply with their policies.
4. Acceptable use
Do not use FLOWA to send spam, unlawful, or abusive content, to violate any platform’s messaging policies, or to infringe others’ rights. We may suspend accounts that do.
5. Plans & billing
Paid plans are billed monthly at the prices shown on our pricing page. Trials convert to paid unless cancelled. Fees are non-refundable except where required by law.
6. Data
You retain ownership of your data. We process it per our Privacy Policy. You may request deletion via our Data Deletion process.
7. Disclaimer & liability
The service is provided “as is”. To the maximum extent permitted by law, FLOWA is not liable for indirect or consequential damages, and our total liability is limited to the fees you paid in the preceding three months.
8. Changes & contact
We may update these Terms; material changes will be notified. Questions: support@flowa-app.co.