Turn your orders
into decisions.
FLOWA is the data & analytics platform for e-commerce in Egypt & MENA. It captures your orders from everywhere, automatically, and turns them into the numbers, return-risk scores and clear answers that grow your brand.
Cancel anytime
Not sure yet? Try it free on a sample of your own ordersSee it run on your own orders.
Those numbers are ours. Bring a sample of yours — up to 2,000 orders — and FLOWA analyses them in real time, right here. No sign-up, no payment, nothing to connect.
Free · takes about a minute
Which orders would bounce
Return-risk scored on your own COD orders.
Who your VIPs really are
Repeat buyers and one-timers, separated.
A read-out you can keep
Download the full report at the end.
0k+
Orders analyzed
0k+
RTO risks flagged
0k+
Insights surfaced
0k+
Ask-Flo answers
The real problem
You're running your brand on gut feel.
Orders pour in from every channel — but the numbers that decide whether you make money stay invisible. Which COD orders will bounce? Who are your VIPs? Where is cash leaking? Most founders never find out.
Return risk
Which COD orders will be rejected? You ship and hope.
Your VIPs
Who's a repeat VIP vs a one-timer? No idea.
Money leaks
Which city, product or channel loses money? Hidden.
Every decision
Restock, discount, follow up — all guesswork.
Live intelligence
Your whole business, in numbers, live.
Revenue, orders, fulfillment and return-risk — a live command center that updates the moment anything happens, so you always know where you stand.
0
Orders today
0
New customers
EGP 0k
Revenue
0
To fulfill
Live order board
syncingEGP 1,200
EGP 640
Shopify
EGP 980
Website
EGP 2,100
EGP 450
EGP 1,750
Messenger
EGP 320
Live activity
real-time- 2s
New order #1043
Instagram · EGP 1,200
- 9s
Assigned to Sara
Auto-routed by workload
- 21s
Payment captured
COD confirmed · #1041
- 34s
Order packed
#1039 ready for courier
- 58s
Out for delivery
#1032 · Maadi, Cairo
- 1m
Delivered
#1028 · customer notified
- 2m
Repeat purchase
Mariam · 3rd order
The product
Your data, turned into decisions.
Delivered order
Every fulfilled order lands as a clean record.
This month
liveRevenue
EGP 0k
+38% vs last month
Orders
0
across 4 channels
Repeat customers
0%
loyal & growing
Ask Floyour data, in plain English
Aswan has the most cancellations — 3 of your last 15 orders, about EGP 1,050 at risk.
Return-risk (RTO)flagged before you ship
Confirm the high-risk ones first — before the courier costs you.
Customer intelligence
It knows who's worth more.
FLOWA scores every customer from their order history — surfacing VIPs, spotting churn risk, and telling you exactly who to win back.
First message
New lead
First order
Customer
Repeat purchase
Returning
VIP customer
VIP
Mariam A.
New leadTotal orders
0
Lifetime value
EGP 0
Engagement growing — FLOWA nudges the next purchase automatically.
How the data gets in
It captures orders from everywhere — automatically.
Instagram, WhatsApp, Shopify, Messenger, your website — every order flows in and becomes clean, structured data. That's the fuel. The analytics is the engine.
- Shopify
- Messenger
- Website
- Unified inbox
- Structured orders
- Fulfillment queue
Order lifecycle
Watch an order travel the system.
- 1
Customer sends a message
“Hi! I want 2 black hoodies, size L, to Maadi.”
- 2
AI reads & structures it
Product, size, qty, name and address — extracted instantly.
- 3
Order enters FLOWA
A clean order card lands on your live board.
- 4
Order gets assigned
Routed to the right teammate automatically.
- 5
Processing
Confirmed, payment captured, ready to fulfill.
- 6
Packed
Picked, packed, and labeled — nothing forgotten.
- 7
Shipped
Handed to the courier with live tracking.
- 8
Delivered
Customer notified — and it becomes data you can grow on.
Automation engine
Set the rules once. FLOWA runs the rest.
Every order triggers a chain of actions — assigning, updating, tracking, notifying — without anyone lifting a finger.
Order arrives
autoCaptured & parsed automatically
Team assigned
autoRouted by current workload
Customer updated
autoAuto-confirmation sent back
Tracking created
autoCourier booked automatically
Customer notified
autoWhatsApp + SMS status updates
Delivered
autoLogged straight into analytics
Why businesses switch
From guessing to knowing.
Before FLOWA
- Decisions made on gut feel
- COD losses you can't predict
- VIPs you never notice
- Data scattered across apps
- Reports built by hand
After FLOWA
- Decisions backed by your data
- Return-risk flagged before you ship
- VIPs surfaced automatically
- Every metric in one place
- Reports & exports in one click
One connected system
Every module feeds the analytics.
Orders, customers, inventory, channels and payments all flow into one intelligence layer — so every number is connected and nothing is a guess.
Messaging
Every channel, unified
Orders
Captured & organized
Customers
Profiles & history
Inventory
Stock always in sync
FLOWA
The connected core
8 modules · one systemTracking
Live fulfillment
Analytics
Insight & growth
Automation
Runs itself
Payments
COD & online
Always shipping
More ways FLOWA works for you.
Real, live workflows — not roadmap slides. Every one of these runs automatically once you're connected.
Abandoned-order recovery
Never lose a sale sitting half-finished — FLOWA nudges the customer on WhatsApp before it goes cold.
Loyalty & rewards
Turn repeat buyers into a real rewards program — points build automatically, from data you're already capturing.
Smart segmentation (RFM)
Know who your champions are and who's about to churn — auto-scored, no spreadsheets.
Returns & exchanges
A real structured workflow — no more chasing it through DMs and spreadsheets.
Reviews & social proof
FLOWA asks for the review right after delivery, over WhatsApp — you decide what goes public.
Referral program
Your best customers bring you new ones — FLOWA tracks the code and the reward.
Campaign attribution
Know exactly which post, story or ad actually drove the sale.
Scale up
Grow on your numbers.
Your growth, visualized
0
Stores
0
Channels
0k+
Orders/mo
Pricing
Simple, transparent pricing
Pick the plan that fits your business. Cancel anytime.
Starter
EGP 2,999/mo
1 team seat
- 2 channels
- 100 orders / month
- Core analytics dashboard
- CSV / Excel export
Growth
EGP 4,999/mo
3 team seats
- All channels
- 500 orders / month
- Full analytics + Ask Flo
- Return-risk (RTO) scoring
Pro
EGP 9,999/mo
Unlimited seats
- Everything in Growth
- Unlimited orders
- Insight reports + history backfill
- Priority support
The whole platform
One platform.
Total clarity.
Your orders captured from everywhere, turned into a single intelligence layer you can see, question, and act on.
- Analytics
- Return-risk
- Insights
- Ask Flo
- Orders
- Customers
- Automation
Every order. One flow.
FLOWA The data & analytics platform for social commerce
Request accessCancel anytime
Stop guessing. Start growing on your data.
Connect your channels in minutes — then let FLOWA turn every order into decisions. Cancel anytime.
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